The logistics industry is in a constant transformation due to the increasing speed and complexity of global trade. In the digital transformation in logistics, technology plays a critical role in increasing operational efficiency, reducing logistics costs and maximizing customer satisfaction. Globelink Unimar, a well-established logistics company, closely follows this technology transformation in logistics operations and aims to be a pioneer in the sector.
Cloud Based Applications in Logistics Operations
Cloud-based applications are frequently preferred by storage customers. Thanks to cloud-based storage applications, customers can quickly and seamlessly connect their existing storage systems to the company’s applications. Cloud technology makes data sharing easier and provides flexibility and speed to the operational process of storage.
Real-Time Data Sharing with Web Interface
Globelink Unimar offers real-time data sharing to its customers not only in warehousing. Thanks to data sharing, which is also used in other logistics services, customers have direct access to load tracking, invoice information and other details. While real-time data sharing technology increases overall satisfaction, it provides transparency and traceability in different operational processes of logistics. In addition, thanks to the QR codes used in the documents, customers can access relevant information in seconds.
UNIBOX Big Data and Reporting System in Logistics Operations
Globelink Unimar has a big data project called UNIBOX to analyze and report its position in the logistics industry. This big data reporting system automatically receives external data and reports Unimar’s position and current performance in the industry. UNIBOX is also used for forecasting and what-if analysis. With UNIBOX, Globelink Unimar has the vital information that the industry needs to know in air, land and sea transportation and has the capacity to take the necessary actions for each transportation mode.
CRM Applications in Logistics Operations
Globelink Unimar has the opportunity to standardize logistics processes with customer relationship management (CRM) applications. CRM systems work in integration with risk measurement and financial analysis, digitizing approval processes. CRM technology makes customer interactions more efficient and ensures speed and accuracy in operational processes. With this system, companies can analyze customer preferences, create more effective campaigns and increase customer satisfaction. It is also an important tool for tracking sales opportunities, ensuring customer loyalty and communicating with the right customer at the right time.
API and EDI Applications in Logistics Operations
API (Application Programming Interface) is defined as Application Programming Interface. APIs are mechanisms that allow two software components to communicate with each other through specific definitions and protocols. API systems play an important role, especially in weather forecasting.
EDI (Electronic Data Interchange) is a system that enables businesses to exchange commercial documents (such as invoices, orders, and delivery notes) electronically in a standardized format. It replaces traditional paper documents, speeding up transactions, reducing the risk of errors and lowering costs. EDI systems are commonly used in supply chain management, logistics, retail and manufacturing industries.
Both applications are directly preferred by Globelink Unimar in logistics solutions. These two applications improve the logistics services of customers.